Shipping policy

DIGITAL DELIVERY AND SHIPPING POLICY

Digital Products

Most products sold by Live Calm + Simplify are digital products. No physical item will be shipped unless the product page clearly states that it is a printed or physical product.

After successful payment, digital files or access instructions are delivered electronically to the email address provided at checkout. Delivery normally occurs within a few minutes.

If your order does not arrive:

• Check your spam or junk folder.
• Confirm that the email address entered at checkout is correct.
• Allow up to 30 minutes for processing.
• Contact hello@livecalmsimplify.com with your name and order number.

We aim to respond to support enquiries within two business days.

Physical Products

If a product is described as a printed or physical product, available shipping options, costs and estimated delivery times will be displayed on the product page or during checkout.

Delivery estimates are provided as a guide. Delays caused by postal services, customs or circumstances outside our reasonable control may occasionally occur.

Incorrect Email or Delivery Details

Customers are responsible for providing accurate contact and delivery information. Please contact us promptly if you notice an error so we can try to assist before the order is processed.

Contact

Email: hello@livecalmsimplify.com
Website: https://livecalmsimplify.com
Business location: Australia

Nothing in this policy excludes any rights or remedies available under the Australian Consumer Law.